Very impressed with the quality of the bike and the overall package. Everything was packed with care and arrived in pristine condition. Only downside was the lead time, the bike did take several months to arrive to the USA. Other than the wait, very satisfied with my experience and would recommend!
Great customer support and continual updates throughout the process. I wish the bike would have arrived quicker, but I understand the shipping and customs process can take some time. Looking forward to putting many miles on the bike.
The bike rides very smooth. It was amazing on climbs and flats.The customer service is on point. I’m very happy with this bike.
Bra levert, og bra tracking.
Sendingen var uten skader.
Hjulene kom i i egen solid eske et par dager etter sykkelen.
Alt i alt svært fornøyd så langt😊👍
Oppdatering :
Har prøvd sykkelen. Veldig god å sykle på. Prøvd i regn og El-giret funka perfekt, også i terrenget. 😀👍
Beautiful bike! The communication from Twitter was amazing! Bike was shipped extremely well packed. I had some issues with the rear derailer but they have been extremely helpful on getting the issue sold that I believe is not anything Twitter did. I’m extremely happy with this company and will order another bike from them. I’ve ordered an extra set of wheels and I’m excited for those to come.
Production and delivery were exactly as promised. The frame and components are flawless in terms of quality, and the electronic Sentyeh groupset works brilliantly. At this price, the bike is simply unbeatable. Customer service was always responsive, helpful and professional throughout the entire process.
I’m extremely satisfied with my purchase and can highly recommend the Cyctrac R18 Sport ED!
One of the best bike I have ever had.
beyond all expectations.
Basically built up the frame but, this thing is smooth and almost no extra noise. She has been a weapon for a noob like me starting out in bike parks and chunky trails
I like the bike. The ordering process was excellent, providing a great deal of information for the customer. I assembled it myself and was able to ride it that same day. Since I’m not a professional athlete, this bike is just right for my level. The boxes arrived intact, with no damage whatsoever.
The bike feels great and will need to ride more to get a full review out of it. Very light for the price too. Love it so far.
The bicycle is fine and I am really happy with it. The quality looks the same as the 5k BMC of a friend. The only part that makes be feel uncomfortable was the delivery over Russia. I do want to support Russia by any means + there is a risk that the bike can get damaged etc. on the way to Europe. I would have payed extra for another delivery route. Otherwise I love the bike and it feels amazing. I have it now since 4 weeks and it has now 800km done. I went over almost all underground’s: light gravel, rough cobblestone etc. and it worked really well even when it is a Roseville.
My new Twitter gravel X bike with wheeltop GEX shifting. I just took the bike on it’s first ride. Shifting was great, biome handles nicely. Set up for the bike was no problem and very easy to configure the GEX with the new app. I set the tires up tubeless. The Twitter 3-D printed saddle is really nice. So far so good, thank you everyone at Twitter for making this process fairly easy and very reasonably priced! It will take approximately 2 months to receive your bike from date of order. It would definitely be helpful if Twitter offered a couple of better gravel wheel and tire options….the wheelset is heavy and tires are entry level. But for $1500 US, I’m not sure you can beat this bike.
Hi Dylan, thank you for sharing your experience! We're glad you enjoyed the bike and found the setup easy. You're right—at $1500, we focus on delivering great quality main components. We're now working on offering upgraded wheelsets and other options. We appreciate your patience with the current wait times. We are maintaining a small stock to help with quicker delivery in the future. Thanks again for your support!
A very good gravel bike—light and responsive on both the road and smooth trails. It is well-finished with a beautiful paint job. I simply upgraded it by swapping the saddle for a 3D-printed one and adding a power meter. I am very happy with my purchase.
I have to say from the customer service, Bruno helped all the way and after Diego helped with any questions on how to assemble the bike. The wheeltop EDS is amazing. My bike is so beautiful and great as I was expecting. Only down side is the waiting time to get the bike and will be great if I got the option of tubeless.
Bike arrive last week. Long order from May I believe. After some production issues I’m happy
Just have to say, before I purchased the bike, I got an excellent customer service by Bruno. He guide me step by step of my purchase. Then after sales with Diego. The bike is everything I expected. Only disadvantage was the waiting time to get the bike. I truly recommend this brand. Thanks guys for a beautiful and great performance bike! Oh and yes I got 2 bikes!
Il pacco è arrivato dopo circa 1 mese dalla spedizione dalla Cina. Qualche ritardo di consegna dovuto al corriere UPS in Italia.
Per fortuna la bici era ben imballata e non ci sono stati danni nel trasporto.
Montare la bicicletta non è stato difficile, anche se non sono stai forniti istruzioni dettagliate ed una chiave dinamometrica.
Le finiture e la verniciatura sembrano ottime, vediamo con il tempo come si comporterà.
Regolare il cambio wheeltop eds con la sua app non è stato facile (soprattutto capire l’app) ma perdendo un po’ di tempo ci si riesce.
La sella fornita non è il massimo per comodità e qualità, cambiata subito.
Bike arrived after two months and a half, long wait but really worth it. The communication with customer support was spotless across the assembly line and travel.
Assembled by a bike mechanic. Performers well, very light, the shifters are very good!
Lovely bike!
I love this bike, but it still requires some minor fine-tuning. I have begun replacing some components, starting with an upgrade to Michelin Power Cup (700C x 28mm) tires and a switch to TPU inner tubes, resulting in a weight reduction of approximately 410 grams. Additionally, the brake calipers need to be realigned as they are currently not perfectly centered, though it is a straightforward task to fix.
Arrived promptly once I paid expedited shipping. The bike is a great value for the price. Now for the caveat below.
The electronic shifters are not configured properly at all and they require you to understand the Wheeltop app. At my bike assembly guy, I helped fix the Wherltop EdX of another customer’s bike.
That Twitter will sell without configuring the Wheeltop at all is inexplicable and should not be allowed. I’d the road version and the other customer had Gravel, so it’s not a one off.
Wheeltop also needs to do better since they do have a great product.
If you can’t do this setup of the electronic shifters, then you’re better off paying up for Shimano 105 or Shimano 105 Wireless. At least that product is well understood by the industry and regular bike folks.
The foreign trade and geometry of this bike is exactly my dream bike, But I wish you had more sizes to choose from, because I'm tall and it bothers me