Bike arrived after two months and a half, long wait but really worth it. The communication with customer support was spotless across the assembly line and travel.
Assembled by a bike mechanic. Performers well, very light, the shifters are very good!
Lovely bike!
I love this bike, but it still requires some minor fine-tuning. I have begun replacing some components, starting with an upgrade to Michelin Power Cup (700C x 28mm) tires and a switch to TPU inner tubes, resulting in a weight reduction of approximately 410 grams. Additionally, the brake calipers need to be realigned as they are currently not perfectly centered, though it is a straightforward task to fix.
The foreign trade and geometry of this bike is exactly my dream bike, But I wish you had more sizes to choose from, because I'm tall and it bothers me
So, I received the bicycle within forty days, just as the company had stated. I paid on the website for the bike itself plus delivery, and there were no additional charges. In total, it came to around one thousand euros for everything.
I received two boxes. One contained the wheels, and the other contained the carbon bicycle frame. I assembled it myself, and it took me the whole day because all the parts were brand new. I had never encountered something like this before. My previous bike was a Cross aluminum one, and here everything is carbon, so it looks quite different from what I’m used to — the hubs, the grips, and so on.
After I assembled it, I spent some time figuring out the electronic shifting system. It took me a while to understand it, but eventually I got it working properly, adjusted everything, and went for a ride.
The only thing I was initially worried about was whether a 46-tooth cassette in the back would be enough. I thought I might not be able to climb steep hills. But it turned out to be fine — I can easily ride up steep 30-degree inclines without any issues.
The only thing is that the bike accelerates very quickly. At first, the brakes were also not very effective because they needed some time to bed in. It was hard to brake properly during the first few days — you basically need to wait 3–5 days for them to wear in. Now they’ve settled and work normally.
There was also some strange creaking noise in the front wheel hub. I later disassembled it and put it back together. The noise seems to have disappeared, although I might have assembled something incorrectly — I’m not sure. I tightened everything using a torque wrench.
Overall, the bike is very light, just as I wanted. The only thing is that the drop bar is new for me, so I still need time to get used to it — it’s not that simple.
There is just one issue regarding the brake levers. For me, they are positioned too far away. Even after adjusting everything I could using the adjustment screws, it’s still not enough. I’ve tried other brands’ bikes at bike parking areas, and their brakes engage much more easily and are positioned closer, not as far as on this model.
I have medium-sized hands and average-length fingers, so my hands are not small, but I still can’t comfortably reach the brake levers. In the lower grip position I can’t reach them at all. Even when riding with my hands on the tops, it’s still somewhat difficult to reach them. I would prefer if there was an adjustment to bring the levers closer by at least 1 to 1.5 centimeters.
As far as I know, this kind of adjustment exists on many manufacturers’ bikes. That’s the only thing I find unclear. Other than that, I’m quite satisfied overall, because it’s my first carbon bike and also my first drop bar bike, so I just need more time to adapt.
The bike arrived perfectly packed. Simple assembly and excellent components.
Finally got the ride the bike what a great smooth ride. So happy with it my purchase it’s sleek and responsive, it’s beautiful. It’s perfect.
Thanks Bruno for communication, but at start was quite nerve wracking to get info how far the bike in assembly line. On purchase it was said its 8 business, in reality it was 1,5 months. I dont mind the time or delay, but it was kinda hard to get any info, e-mail link gave no info, just when I spoke to Bruno he said I need to log in into webpage to see any updates. Delivery was fast, everything was in good shape, front disc was a bit bent, but got it back in order.
Hi Kaspars, thank you for your 5-star review and for sharing your experience. We appreciate your understanding regarding the delivery time. To clarify, the 8 business days refer to the production process, not shipping, which is why we've updated our terms to reflect this more accurately. We apologize for any confusion and are glad you're happy with the bike. Thanks again for your support!
Wanted 28mm wheels received 25mm other than that great bike. Also don’t expect any customer service never heard back.
Hi Albert, thank you for your feedback. We do have dedicated customer support via WhatsApp and email. Please check your customer area, as we haven't received any calls from you. We're here to help!
Very happy with my new bicycle, it's light, beautiful, and very comfortable. I enjoyed the first few rides, and everything arrived in perfect condition and complete. Thank you!
Just like described, well packaged, quick delivery, very nice product and great contact with the seller.
Where's my order?
Hi Tom, we have diverted the delivery of your bike to our warehouse in the USA due to a chargeback request while the goods were in transit. Please contact us if you still want the bike. You can buy it again for our local price, more expensive, but deliver in up to 3 days.
At the begining, I m afraid you are scamming me but after two month I finally got my bike and all the parts of the bike are in good state, so thank you for everything. And I hope the bike it’s of good quality !
Hi Augustin, thank you for your patience and kind words. We're glad you're happy with your bike and appreciate your understanding during the out-of-stock period. Communication was present during all the time. Enjoy your ride!
Ho acquistato una splendida mtb. Favolosa! La riacquisterei cento volte ancora. Arrivata nei tempi stabiliti. Il montaggio è stato fatto da me, considerando che non ho mai montato una bicicletta devo dire che è stato semplice seguendo le indicazioni. In sella sembra di volare per come è leggera e ben equilibrata. Sono pienamente soddisfatto del prodotto. I componenti sono di ottima fattura. Ringrazio l'azienda per la serietà e professionalità mostrata in tutto il periodo della transazione: dall'acquisto alla spedizione.
Bin sehr zufrieden mit dem Rad, ein sehr schönes leichtes Rennrad. Lieferung und Verpackung alles perfekt, Preis-/Leistung ebenfalls top, nur zu empfehlen!
The value is simply to good ! Loving the Chinese wireless gear shifter. However, the delivery time from China do test your patience.
Thank you so much for your feedback on our Shipping Protection product. We're thrilled to hear that you found it to be fantastic value. We're glad that you're loving your Chinese wireless gear shifter. Unfortunately, customs delays can sometimes hold up the release of goods, but we're always working to improve our shipping process. Thanks again for your review and for choosing our product.
The bike is good quality and rides nicely, but it arrived with 27.5" wheels instead of the 29ers I ordered. I was not able to reach customer service to address the issue.
I wasn't familiar with the Twitter brand. The initial contact via WhatsApp was particularly good, and Mr. Anderson and the other person(s) I spoke with provided helpful advice. I was able to get updates on the shipment tracking and photos. I definitely recommend Twitter Bike USA. I'll give feedback on the bike I received later.
Have received the bike with great packaging however very poor instructions on assembly also front and back brake are around the wrong way but overall seems very good
Overall, I’m very satisfied with the bike. The frame, ride quality, and overall performance are excellent, especially considering the price point. It feels responsive, stiff enough under load, and generally very enjoyable to ride.
However, the bike did arrive with a few minor cosmetic scratches, which was a bit disappointing on a new product. More importantly, the front derailleur high-limit screw appears to be stuck and not functioning properly, which makes precise adjustment difficult.
Aside from these issues, the bike offers outstanding value for money.
The bike is meeting expectations so far, well packaged, assembly without problems, lubrication needed. Unfortunately, it did not arrive in the agreed specification - a different type of wheels and saddle, but everything was resolved with another order.
Bike was delivered with boxes intact and upon opening, all parts were in good shape. Provided assembly instructions were for a completely different bike. I had to figure out how to assemble on my own. Lucky I am pretty good with tools and assembling things so I was able to figure out how to build it. Only issue is the rear brake doesn't work. Handle pulls all the way into the bar without slowing the rear wheel down. I would like a reply as to how to rectify the braking issue. Gary Hankinson
Hi Gary,
Thank you again for your message, and for confirming your bike model:
Gravel X - PB - Twitter Carbon Gravel Bike
White / WheelTop EDS OX 13 Speed (Wireless)
Regarding the rear brake issue—since this model uses hydraulic disc brakes, the symptom you described (lever pulling all the way to the bar with no braking power) is typically caused by air in the hydraulic system or low brake fluid pressure.
Here’s the fastest way to fix it:
This will require a brake bleed, which is a standard adjustment for hydraulic systems, especially after shipping.
You have two options:
Local Bike Shop (Recommended):
Take the bike to a nearby shop and ask for a rear brake bleed. This is a quick job (usually 15–30 minutes).
DIY (if you prefer):
We can guide you step-by-step and recommend the correct bleed kit for your brake system.
Important
We’ll cover the cost of this service—just send us the receipt after the repair.
Also, I sincerely apologize again for the incorrect assembly manual included in your package. That’s on us, and we’re already fixing this internally.
Once your bike is fully dialed in, I’d really appreciate if you could consider updating your review to reflect the final result—we want your experience to match the quality of the bike.
Please let me know how you’d like to proceed, and if you can, send a quick video of the brake—just to double confirm before you take it in.
Best regards,
I’ve been riding the Twitter Cyclone 3rd for a while now and I’m really impressed with the overall value of this bike. The carbon frame feels stiff and responsive when accelerating, but it still absorbs road vibrations well, so longer rides remain comfortable.
The bike looks amazing, especially with the holographic paint finish – it really stands out in the sunlight and always gets attention. The frame design is aerodynamic and modern, making the bike look much more expensive than it actually is.
The shifting is smooth and precise, and the bike feels fast both on flats and climbs. The carbon cockpit and wheels make the whole setup feel lightweight and performance-oriented.
For the price, it’s honestly hard to find another carbon road bike with this level of components and build quality. It’s a great option for riders who want a fast, stylish bike without spending a fortune.
Overall, I’m very happy with the Twitter Cyclone 3rd and would definitely recommend it to anyone looking for an affordable carbon road bike that performs well and looks fantastic.