Warranty Terms:

Thank you for choosing TwitterBikes.us as your trusted source for high-quality bicycles. We are committed to providing exceptional products and customer service. To ensure your confidence and satisfaction in your purchase, we offer the following warranty terms:

  1. Warranty Coverage:

    1. Our warranty covers manufacturing defects in materials and workmanship.

    2. The warranty applies only to the original purchaser and is non-transferable.

  2. Warranty Period: We offer a 1 to 3 years warranty on all bicycles purchased from TwitterBikes.us, 1 (one year) for models up to 2022, 3 years for models after 2022.

  3. Warranty Exclusions: 

    1. The warranty does not cover damage caused by normal wear and tear resulting from regular use,

    2. Improper assembly, maintenance, or repairs performed by an unauthorized party,

    3. Misuse, abuse, or neglect of the bicycle,

    4. Accidents, collisions, or other incidents beyond normal use,

    5. Modifications or alterations to the original product,

    6. Failure to follow the manufacturer's instructions and guidelines,

    7. Twitter Bikes US is a regular store based in the USA and do not offer support to clients that adquired their bikes in other stores or marketplaces. In this case clients must look for assistence with their vendors.
  4. Warranty Claim Process:

    1. To initiate a warranty claim for bikes or parts adquired from Twitter Bikes US, please contact our online support through our website at https://twitterbikeusa.com/ 

    2. Please note that any shipping costs incurred for warranty claims, including the cost of returning the product to us, are the responsibility of the customer.

    3. Provide proof of purchase, including the original sales receipt or invoice.

    4. Our online support team will guide you through the claim process, which may include providing additional information or submitting photos.

    5. If the claim is approved, we will repair or replace the defective product at our discretion. Return shipping costs for the repaired or replaced item will be covered by TwitterBikes.us.

  5. Limitation of Liability: 

    1. Our liability under this warranty is limited to the repair or replacement of the defective product. 

    2. We are not liable for any indirect, consequential, or incidental damages arising from the use of our products.

  6. Disclaimer: 

    1. Our warranty is in addition to any rights and remedies provided by consumer protection laws in your jurisdiction. 

    2. This warranty does not affect your statutory rights as a consumer.

Please read and understand these warranty terms carefully before making a purchase. By purchasing a bicycle from TwitterBikes.us, you acknowledge that you have read, understood, and agreed to these terms and conditions.

If you have any questions or need further clarification regarding our warranty, please contact our online support through our website. We are here to assist you and ensure your satisfaction with our bicycles and services.

Note: It is always recommended to consult with a legal professional to ensure that the warranty terms comply with local laws and regulations in your jurisdiction.