Warranty Terms

Thank you for choosing TwitterBikes.us as your trusted source for high-quality bicycles. We are committed to providing exceptional products and customer service. To ensure your confidence and satisfaction with your purchase, we offer the following warranty terms:

Warranty Coverage

Our warranty covers manufacturing defects in materials and workmanship for a period of one (1) year from the date of purchase. The warranty applies only to the original purchaser and is non-transferable.

Warranty Period

We offer a one (1) year warranty on all bicycles purchased from TwitterBikes.us.

Warranty Exclusions

The warranty does not cover damage caused by:

• Normal wear and tear resulting from regular use
• Improper assembly, maintenance, or repairs performed by an unauthorized party
• Misuse, abuse, or neglect of the bicycle
• Accidents, collisions, or other incidents beyond normal use
• Modifications or alterations to the original product
• Failure to follow the manufacturer's instructions and guidelines

Warranty Claim Process

To initiate a warranty claim, please contact our online support through our website at https://twitterbikeusa.com/.

Please note that any shipping costs incurred for warranty claims, including the cost of returning the product to us, are the responsibility of the customer. Provide proof of purchase, including the original sales receipt or invoice. Our online support team will guide you through the claim process, which may include providing additional information or submitting photos. If the claim is approved, we will repair or replace the defective product at our discretion. Return shipping costs for the repaired or replaced item will be covered by TwitterBikes.us.

Freight Cost for Returns

In the event of a return, a $400 fee will be charged to cover the freight cost to receive, handle, and send the bike to the factory.

Limitation of Liability

Our liability under this warranty is limited to the repair or replacement of the defective product. We are not liable for any indirect, consequential, or incidental damages arising from the use of our products.

Disclaimer

Our warranty is in addition to any rights and remedies provided by consumer protection laws in your jurisdiction. This warranty does not affect your statutory rights as a consumer.

Please read and understand these warranty terms carefully before making a purchase. By purchasing a bicycle from TwitterBikes.us, you acknowledge that you have read, understood, and agreed to these terms and conditions.

If you have any questions or need further clarification regarding our warranty, please contact our online support through our website. We are here to assist you and ensure your satisfaction with our bicycles and services.