Do I have to pay customs, import duty, or taxes on a Twitter bike?

No, not if your country is one of our 35+ DDP countries. Duties and taxes are already included in the price and pre-paid by Twitter Bikes USA, so the courier will not invoice you on delivery. Countries outside the free list may pay local customs on arrival and will see a shipping charge at checkout.

Is shipping really free on Twitter bikes?

Yes. Shipping is free to 35+ countries including the United States, Canada, the United Kingdom, the European Union, Australia and Japan, with no minimum order.

What happens if my country is not in the free shipping list?

We still ship there on a DAP basis. You will see the shipping cost at checkout, and your local customs may charge import duty and taxes on arrival, which is outside our control. Our 35+ DDP countries avoid this entirely.

Shipping, Duties & Taxes — Free to 35+ Countries, No Customs Fees

Q: How long does delivery take?

Transit time depends on your region: about 20 days to Japan and Singapore, 23 days to the US, 30 days across Southeast Asia, 35 days to Europe, the UK and Canada, 40 days to Australia, and 45 days to Saudi Arabia. These are shipping times only; assembly and prep do not add to them.

Q: Are these genuine Twitter bikes?

Yes. Twitter Bikes USA is an authorized US distributor of Twitter and Cyctrac carbon bikes. Every bike is a genuine, warrantied product with the correct factory spec, never a counterfeit or gray-market unit.

Q: Do Twitter bikes come with a warranty?

Yes. Every bike carries the manufacturer warranty on the frame, plus US-based support from Twitter Bikes USA before and after delivery.

Every Twitter bike ships free to 35+ countries with all import duties & taxes already included in the price. No surprise customs bill. No broker fees at your door. The price you see is the price you pay.

No customs shock — that's the whole point

The #1 fear buying a bike from overseas is getting hit with a customs invoice on delivery. We removed it. For our 35+ DDP (Delivered Duty Paid) countries, we pre-pay the shipping, the import duty, and the taxes before your bike ever leaves the warehouse. Your courier will not ask you for a cent.

Delivery time by region

These are shipping (transit) times only — quoted in days so you know the maximum to expect. Assembly/prep is separate and does not add to these numbers.

Region	Delivery (transit)	Duties & taxes
United States	~23 days	Included · Free
Japan · Singapore	~20 days	Included · Free
Vietnam · Malaysia · Philippines	~30 days	Included · Free
Europe (EU) · United Kingdom · Canada	~35 days	Included · Free
Australia	~40 days	Included · Free
Saudi Arabia	~45 days	Included · Free

Countries outside the free list are shipped DAP — you'll see the shipping cost at checkout and may pay local customs on arrival. The 35+ free countries never do.

Genuine bikes from an authorized US distributor

Twitter Bikes USA (twitterbikeusa.com) is an authorized US distributor of Twitter and Cyctrac carbon bikes. Every frame is a genuine Twitter product with the real spec, real serial, and manufacturer warranty — not a gray-market copy. You get a US point of contact, English support, and duties handled for you.

Frequently asked questions

Do I have to pay customs, import duty, or taxes?

No — not if your country is one of our 35+ DDP countries. Duties and taxes are already included in the price and pre-paid by us. The courier will not invoice you. If your country is outside the free list, you may pay local customs on arrival and you'll see the shipping charge at checkout.

Is shipping really free?

Yes. Shipping is free to 35+ countries — including the US, Canada, the UK, the EU, Australia, Japan and more. There is no minimum order.

How long does delivery take?

Transit time depends on your region: roughly 20 days to Japan/Singapore, ~23 days to the US, ~30 days across SE Asia, ~35 days to Europe/UK/Canada, ~40 days to Australia, ~45 days to Saudi Arabia. These are shipping times only — assembly/prep does not add to them.

Are these genuine Twitter bikes?

Yes. We are an authorized US distributor of Twitter and Cyctrac carbon bikes. Every bike is a genuine, warrantied product with the correct factory spec — never a counterfeit or gray-market unit.

What happens if my country isn't in the free list?

We still ship there (DAP). You'll see the shipping cost at checkout, and your local customs may charge import duty/taxes on arrival, which is outside our control. Our 35+ DDP countries avoid this entirely.

Do the bikes come with a warranty?

Yes — every bike carries the manufacturer warranty on the frame, plus US-based support from Twitter Bikes USA for anything you need before or after delivery.