2-Year Warranty
Every Twitter bike is covered by a 2-year warranty against manufacturing defects — frame and components included.
- Claims handled directly by our team — fast and customer-first.
- Depending on the case we repair, send the part, replace or refund.
- Contact: warranty@twitterbikeusa.com — photos and your order number speed things up.
Make-It-Right Guarantee
Our goal is simple: if something isn't right, we make it right.
- Arrived defective, damaged or incorrect? Tell us within 7 days of delivery with photos (keep the packaging).
- We resolve it: repair, spare part, replacement or refund — whichever fits the case.
- If the bike is unusable and we can't resolve it: full refund and collection, or a replacement.
3-Day Free Cancellation
Changed plans? No problem — every order can be cancelled free of charge within 3 days (72h) of purchase.
- Before your payment is captured: full refund, no questions asked.
- After capture: refund minus only the payment processor's real transaction fees — never an arbitrary penalty.
- After 3 days your bike enters production (your build slot is committed with the factory) — cancellations at that stage carry a 10% administrative fee.
- Once shipped, it's handled as a return or warranty case.
Free Shipping — Duties Included
The price you see is the price you pay. No customs surprises at delivery.
- Free shipping with all duties & taxes included to 35+ countries — US, most of Europe, Japan, Australia and more.
- Every bike is a made-to-order build: assembled, quality-checked and test-ridden before boxing (10–25 business days typical).
- Tracking number by email the moment it ships.
Certified Quality
Our bikes are built in an ISO 9001 certified factory and certified to EN ISO 4210 (bicycles) and EN 15194 (e-bikes) — with certificate numbers you can verify.
- Aerospace-grade Toray carbon fiber classes (T800/T1000).
- Real quality-control footage from our production line.
- Independent riders rate us 4.75/5 across 84 verified reviews.
Secure Payments
Your payment is processed by the world's most trusted providers — we never see or store your card details.
- Shopify Payments (Visa, Mastercard, Amex), PayPal and local methods at checkout.
- SSL-encrypted checkout, PCI-compliant processing.
- Buyer protection through your card issuer or PayPal on top of our own guarantees.
Twitter Electric
EC2 - Cyctrac Electric Mountain Bike
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Twitter EC2 — Cyctrac eMTB
A comfort-first electric mountain bike with a huge 960Wh Samsung battery for up to 180 km of range. The Bafang M430 mid-drive delivers 140 N.m of torque and a low, easy-access frame makes every ride effortless — from the trail to the daily commute.
Key Features
- ▪ Battery — Samsung 21700 Li-ion,960Wh, 48V20A
- ▪ Motor — Bafang Mid, M430, 48V500W · 140 Nm
- ▪ Range — Max 150-180KM (pedal assist)
- ▪ Frame — CYCTRAC EC2, AL7005 aluminum alloy, flat-weld & smooth, internal cables, thru-axle 12×148 Boost, UDH
- ▪ Weight (from) — 25.6 kg
- ▪ Brakes — RS, Alu alloy, 4-piston hydraulic disc, 203/203mm
Build Options
SHIMANO CUES U4000 - 9 Speed
SHIMANO CUES/U4000-9S · 25.6 kg
SHIMANO DEORE M6100 - 12 Speed
SHIMANO DEORE/M6100-12S · 25.9 kg
SENTYEH ES800 - 12 Speed (Wireless)
SENTYEH ES800 -12S wireless · 25.9 kg
Specifications
| Frame | CYCTRAC EC2, AL7005 aluminum alloy, flat-weld & smooth, internal cables, thru-axle 12×148 Boost, UDH |
| Motor | Bafang Mid, M430, 48V500W |
| Max Torque | 140 Nm |
| Battery | Samsung 21700 Li-ion,960Wh, 48V20A |
| Range | Max 150-180KM (pedal assist) |
| Charge Time | 4-5 Hours |
| Speed Limit | 25KMh Default (max 45KMh) |
| Pedal Sensor | Torque + Cadence, Throttle available |
| Fork | RS, MgAl alloy, Air, Manual,120,Thru-axle 15*110 |
| Drivetrain |
B1: SHIMANO CUES/U4000-9S B2: SHIMANO DEORE/M6100-12S B3: SENTYEH ES800 -12S wireless |
| Rear Derailleur |
B1: SHIMANO CUES/U4000-9S B2: SHIMANO DEORE/M6100-12S B3: SENTYEH ES800 -12S wireless |
| Crankset | Matching with Mid Motor, 38T |
| Cassette | SUNSHINE-9S,11-46T |
| Chain | SUMC-9S |
| Brakes | RS, Alu alloy, 4-piston hydraulic disc, 203/203mm |
| Wheelset | RS, Alu alloy,4-sealed Bearings,HG,Disc,32Holes,Thru-axle F15×110_R12×148mm Boost · RS, Alu alloy with Double-wall&Rivets, W30×H21mm |
| Tire | CST, 27.5×2.4" |
| Handlebar | RS, Alu alloy,Matte,Handlebar 31.8×720,Stem 50mm,Clamps 34.9mm |
| Saddle | RS, Comfortable and Thickened for MTB |
| Display (HMI) | CYC-C101, LCD digital, USB/Type-C |
| Max Load | 160 KG |
| Weight |
B1: 25.6 kg B2: 25.9 kg B3: 25.9 kg |
What's in the Box
- Factory pre-assembled Twitter EC2
- Charger + display unit
- Reflectors, bottle cage + tools
- Manual + Warranty card
We reserve the right to update product information at any time without prior notice.
Features
Why choose this bike
Low-Step Alloy Frame
AL7005 aluminum alloy with a low step-through design and UDH — easy to mount, stable
and durable, built around a 960Wh battery.AL7005 aluminum alloy with a low step-through design and UDH — easy to mount, stable and durable, built around a 960Wh battery.
Air Suspension Fork
RS MgAl air fork with 120mm travel and manual lockout — smooth over bumps, firm
and efficient when you climb.RS MgAl air fork with 120mm travel and manual lockout — smooth over bumps, firm and efficient when you climb.
Bafang M430 Mid-Drive
48V 500W mid-motor with 140 N.m of torque and up to 180 km of range
from the huge 960Wh Samsung battery — 9, 12 or wireless builds.48V 500W mid-motor with 140 N.m of torque and up to 180 km of range from the huge 960Wh Samsung battery — 9, 12 or wireless builds.
4-Piston Hydraulic Discs
Powerful 4-piston hydraulic disc brakes with 203/203mm rotors for confident, consistent stopping at e-bike speeds.
Powerful 4-piston hydraulic disc brakes with 203/203mm rotors for confident, consistent stopping at e-bike speeds.
29"/27.5" Alloy Wheelset
Double-wall RS alloy rims with sealed-bearing Boost hubs, wrapped in grippy CST 2.4" tires for
trail and town.Double-wall RS alloy rims with sealed-bearing Boost hubs, wrapped in grippy CST 2.4" tires for trail and town.
Three Finishes
Satin Silver, Titanium Gray and Dark Green — clean, understated colorways.
Satin Silver, Titanium Gray and Dark Green — clean, understated colorways.