2-Year Warranty
Every Twitter bike is covered by a 2-year warranty against manufacturing defects, frame and components included.
- Claims handled directly by our team. Fast and customer-first.
- Depending on the case we repair, send the part, replace or refund.
- Contact: warranty@twitterbikeusa.com. Photos and your order number speed things up.
Make-It-Right Guarantee
Our goal is simple: if something isn't right, we make it right.
- Arrived defective, damaged or incorrect? Tell us within 7 days of delivery with photos (keep the packaging).
- We resolve it: repair, spare part, replacement or refund, whichever fits the case.
- If the bike is unusable and we can't resolve it: full refund and collection, or a replacement.
3-Day Free Cancellation
Changed plans? No problem: every order can be cancelled free of charge within 3 days (72h) of purchase.
- Before your payment is captured: full refund, no questions asked.
- After capture: refund minus only the payment processor's real transaction fees, never an arbitrary penalty.
- After 3 days your bike enters production (your build slot is committed with the factory). Cancellations at that stage carry a 10% administrative fee.
- Once shipped, it's handled as a return or warranty case.
Free Shipping, Duties Included
The price you see is the price you pay. No customs surprises at delivery.
- Free shipping with all duties & taxes included to 35+ countries: US, most of Europe, Japan, Australia and more.
- Every bike is a made-to-order build: assembled, quality-checked and test-ridden before boxing (10–25 business days typical).
- Tracking number by email the moment it ships.
Certified Quality
Our bikes are built in an ISO 9001 certified factory and certified to EN ISO 4210 (bicycles) and EN 15194 (e-bikes), with certificate numbers you can verify.
- Aerospace-grade Toray carbon fiber classes (T800/T1000).
- Real quality-control footage from our production line.
- Independent riders rate us 4.75/5 across 84 verified reviews.
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- Buyer protection through your card issuer or PayPal on top of our own guarantees.
Twitter Electric
⏱ Made to Order: 10-25 Business daysEM7 - Cyctrac Electric Mountain Bike
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Twitter EM7
The EM7 is the new top of the Cyctrac enduro line: a 155mm-travel AL6061-T6 full-suspension eMTB built around the Bafang M560 mid-drive (140 N.m) and a Samsung 960Wh battery for up to 150–180 km of pedal-assist range. The Bafang C030 display sits flush in the top tube with Bluetooth and the BafangGo app, TEKTRO 4-piston brakes bite 203mm rotors, a dropper post is standard, and the HIGH builds add ROCKSHOX suspension — with wireless DEORE M6250 on the flagship.
Key Features
- ▪ Samsung 960Wh Battery — 21700 Li-ion, 48V20A, up to 150–180 km of pedal-assist range with a fast 4–5h charge.
- ▪ Bafang M560 Mid-Drive — 48V500W, 140 N.m of torque, torque + cadence sensing, throttle available. 750W motor option in the configurator.
- ▪ Enduro-Level Frame — AL6061-T6, flat-weld, internal cables, Thru-axle 12×148 Boost, UDH, 155mm travel.
- ▪ Display in the Top Tube — Bafang C030 LCD built into the top tube, Bluetooth and the BafangGo app.
- ▪ ROCKSHOX Packages — 35S air fork (160mm) + Deluxe Select+ rear shock on the HIGH builds.
- ▪ TEKTRO 4-Piston Brakes — TEKTRO M535 4-piston hydraulic disc, 203/203mm rotors. Dropper post as standard.
The Builds
SHIMANO M6100 12S
SHIMANO DEORE M6100 mechanical 12-speed with the RS 36G 160mm air fork and RTA air shock — the value enduro build.
SHIMANO M6100 12S · ROCKSHOX
Same DEORE M6100 drivetrain upgraded with the ROCKSHOX-35S 160mm air fork + ROCKSHOX Deluxe Select+ shock.
SHIMANO M6250 12S (Wireless)
SHIMANO DEORE M6250 wireless Di2 shifting + wireless dropper remote on the full ROCKSHOX package — the flagship build.
Specifications
| Frame | CYCTRAC EM7, Enduro, AL6061-T6 alloy, flat weld, internal cables, Thru-axle 12×148 Boost, UDH, 155mm travel |
| Fork | RS, MgAl alloy, 36G, Air, Manual, 160mm, Thru-axle 15×110 (SHIMANO M6100) · ROCKSHOX-35S, Air, Manual, 160mm, Thru-axle 15×110 (SHIMANO M6100) · ROCKSHOX-35S, Air, Manual, 160mm, Thru-axle 15×110 (SHIMANO M6250) |
| Rear Shock | RTA, Air, 210×55mm (SHIMANO M6100) · ROCKSHOX Deluxe Select+, Air, 210×55mm (SHIMANO M6100) · ROCKSHOX Deluxe Select+, Air, 210×55mm (SHIMANO M6250) |
| Handlebar | RS, Alu alloy, matte, 31.8×720mm, stem 45mm, clamps 34.9mm |
| Seatpost | RS, H-adjustable & cable remote dropper, 31.6×100/125 (SHIMANO M6100) · RS, H-adjustable & cable remote dropper, 31.6×100/125 (SHIMANO M6100) · RS, H-adjustable & wireless remote dropper, 31.6×100/125 (SHIMANO M6250) |
| Headset | Internal routing, sealed bearings 52×52mm |
| Shifter | SHIMANO DEORE M6100-12S (SHIMANO M6100) · SHIMANO DEORE M6100-12S (SHIMANO M6100) · SHIMANO DEORE M6250-12S wireless (SHIMANO M6250) |
| Rear Derailleur | SHIMANO DEORE M6100-12S (SHIMANO M6100) · SHIMANO DEORE M6100-12S (SHIMANO M6100) · SHIMANO DEORE M6250-12S wireless (SHIMANO M6250) |
| Crankset | Matching with Mid Motor, 38T |
| Cassette | SUNSHINE-12S, 11-50T |
| Chain | SUMC-12S |
| Brakes | TEKTRO M535, 4-piston hydraulic disc, 203/203mm |
| Hubs | RS, Alu alloy, 4 sealed bearings, HG, disc, 32H, Thru-axle F15×110 / R12×148 Boost |
| Rims | RS, Alu alloy double-wall with rivets, W30×H21mm |
| Spokes | SHUNJIU 14G |
| Tires | MAXXIS, 29/27.5×2.4" |
| Grips | 22.2×120mm, PU leather & locking ring |
| Saddle | RS, comfortable & thickened for MTB |
| Pedals | RS, Alu alloy, skid-resistant MTB |
| Motor System | Bafang Mid, M560, 48V500W |
| Max Torque | 140 N.m |
| Speed Limit | 25KMh Default (max 45KMh) |
| Pedal Sensor | Torque + Cadence, Throttle available |
| Battery | Samsung 21700 Li-ion, 960Wh, 48V20A |
| Range | Max. 150-180KM (pedal assist) |
| Charge Time | 4-5 Hours |
| Charger | 4.5A/245W, 3Pin |
| Display (HMI) | Bafang C030, LCD digital built into the top tube, Bluetooth / BafangGo App |
| Waterproof | IP X6 |
| Max Load | 160 KG |
| Wheel Size | 29" or 27.5" |
| Sizes | M (16") · L (18") |
| Colors | Satin Silver · Matte Ti Gray |
| Net Weight | 25.6 kg (SHIMANO M6100) · 25.9 kg (SHIMANO M6100) · 25.9 kg (SHIMANO M6250) |
What's in the Box
- Factory pre-assembled Twitter EM7 (95% pre-built)
- Charger 4.5A/245W, 3-pin
- Official manual + Warranty card
We reserve the right to make changes to product information at any time without prior notice, including specifications, models, colors and materials. Actual decals, graphics and finishes may differ from the photos shown.
EM7 Features
Why choose this bike
Enduro Full-Suspension Frame
AL6061-T6 enduro frame with 155mm travel, 12×148 Boost, UDH and internal cables — built around
the Samsung 960Wh battery.AL6061-T6 enduro frame with 155mm travel, 12×148 Boost, UDH and internal cables — built around the Samsung 960Wh battery.
ROCKSHOX Suspension
ROCKSHOX-35S 160mm air fork + Deluxe Select+ rear shock on the HIGH builds; RS 36G
air fork + RTA shock on the LOW build.ROCKSHOX-35S 160mm air fork + Deluxe Select+ rear shock on the HIGH builds; RS 36G air fork + RTA shock on the LOW build.
Bafang M560 + Samsung 960Wh
Bafang M560 mid-drive (140 N.m) with a Samsung 960Wh battery — up to 150-180 km
of range. DEORE M6100 or M6250 wireless.Bafang M560 mid-drive (140 N.m) with a Samsung 960Wh battery — up to 150-180 km of range. DEORE M6100 or M6250 wireless.
TEKTRO 4-Piston Discs
TEKTRO M535 4-piston hydraulic disc brakes with 203/203mm rotors.
TEKTRO M535 4-piston hydraulic disc brakes with 203/203mm rotors.
29"/27.5" Boost Wheelset
Double-wall alloy rims on sealed-bearing Boost hubs, MAXXIS 2.4" tires.
Double-wall alloy rims on sealed-bearing Boost hubs, MAXXIS 2.4" tires.
Two Finishes
Satin Silver and Matte Ti Gray.
Satin Silver and Matte Ti Gray.
Factory Footage
EM7: 155mm enduro e-bike
Bafang M560 mid-drive (140 N.m), Samsung 960Wh battery in the down tube, display built into the top tube, TEKTRO 4-piston brakes on 203mm rotors and a dropper post as standard.
ROCKSHOX · M6250 Wireless
The HIGH builds up close
ROCKSHOX-35S 160mm air fork and Deluxe Select+ shock, SHIMANO DEORE M6250 wireless shifting with a wireless dropper remote, and the Bafang assist buttons on the top tube.
